Because every item is printed to order, we cannot accept returns for items ordered in the wrong size, color or design — which is why the size charts matter. If your order arrives damaged, defective, or is not what you ordered, contact us within 14 days of delivery and we will refund or replace it at no cost to you.
Customers in the European Union, the European Economic Area and the UK also have a statutory 14-day right of withdrawal, which we honor in full. You can start that process using our EU withdrawal form. You bear the direct cost of returning the goods. We refund the amount you paid, including the standard outbound delivery charge, within 14 days of receiving the goods back or proof that you have sent them.